Instant M-Pesa payouts — 128,400+ Kenyans earning on PesaPulse today
Help center

How can we help?

Answers to the most common questions about gigs, payments, your account, and safety on PesaPulse.

All General Payments & M-Pesa Account Safety & Trust Gigs
General
Is PesaPulse really free to join? +

Yes. Signing up, browsing gigs, and receiving payments on PesaPulse is completely free. We never ask members to pay to register, unlock tasks, or "activate" their account.

What exactly is PesaPulse? +

PesaPulse is a Kenyan platform that connects you to short, simple online gigs — email replies, comment replies, surveys, data entry, customer service and chat support — and pays you directly to M-Pesa once your work is approved.

Do I need a smartphone or laptop? +

A smartphone with internet access is all you need. Most gigs — email replies, comments, surveys, chat support — can be completed entirely from your phone.

Can I do this alongside school or another job? +

Yes. Gigs are self-paced — you choose when to work, so PesaPulse fits around classes, business hours, or other commitments.

Gigs
What kinds of gigs are available? +

PesaPulse gigs fall into six categories: email replies, comment replies, surveys, data entry, customer service, and chat support. New gigs from verified partners are posted daily — see them all on the Gigs page.

Is there a limit to how many gigs I can do? +

No fixed limit — you can take as many available gigs as you like. Your earnings scale with how many gigs you complete.

Why was my gig submission rejected? +

Submissions are reviewed for quality and accuracy before payment. Gigs may be rejected if instructions weren't followed, work looks duplicated or auto-generated, or the deadline was missed. Rejected gigs are not paid.

Payments & M-Pesa
How do I get paid? +

All payments are sent directly to the M-Pesa number you register with. Once a gig is approved, your payout is processed and you'll receive an M-Pesa confirmation message.

How long does it take to get paid? +

Most gigs are reviewed and paid out within 24–48 hours of submission. Some simple gigs are approved and paid the same day.

What M-Pesa details do I need to register? +

Just an active M-Pesa registered phone number under your own name. This ensures your payouts go through without delays.

What if I entered the wrong M-Pesa number? +

Update your payout number in your dashboard before a payout is sent. If a payout has already gone to an incorrect number you provided, contact admin@pesa-pulse.co.ke immediately and we'll help investigate.

Is there a minimum amount before I can cash out? +

Payouts are sent automatically once a gig is approved — there's no separate withdrawal step or minimum balance to reach.

Account
How do I create an account? +

Tap Join Free, enter your name, email, and password, and you're in. No CV or paperwork required.

I forgot my password — what do I do? +

Go to the password reset page and enter your registered email. We'll send you a link to set a new password.

Can I delete my account? +

Yes. Email admin@pesa-pulse.co.ke from your registered address and we'll close your account and remove your data in line with our Privacy Policy.

Can I have more than one PesaPulse account? +

No — each person may hold only one PesaPulse account. Multiple accounts may be suspended under our Terms & Conditions.

Safety & Trust
Is this safe and legitimate? +

Every gig is reviewed by our team before publishing, and we operate on a strict no-payment-to-join policy. If any page or message asks you to pay to access gigs, it is not from PesaPulse.

How is my personal data protected? +

We only collect what's needed to run your account and send payouts, and we never sell your information. See our full Privacy Policy for details.

How do I report something suspicious? +

Email admin@pesa-pulse.co.ke or WhatsApp 0707 155 333 with details, and our team will investigate right away.

Still need help?

Our support team typically responds within 24 hours.